Bereavement trained claims handlers

Bereavement trained claims handlers

All our claims’ handlers go through a bespoke bereavement training programme, so you know your loved ones will always be treated with the utmost care and compassion.

What happens when I call to make a claim?

1. Your loved ones can call us on 0800 072 9831 to speak to one of our trained bereavement specialists and start the process.
2. We will provide them with a claims form to send back to us with any details or documents needed to make an assessment.
3. Once your claim has been validated, this will be paid in 2-3 working days of approval, once all checks have been completed.

Find out more about claims.

The claims handlers will support you from the start of the process to the finish and answer any questions that you may have.

What other help is available throughout your claim?

Early Funeral Payout

We want to help as much as we can with the financial costs that occur following bereavement. If you make a valid life insurance claim, we have pledged to pay up to £5,000 of your total claim value towards the cost of a funeral before the remaining pay-out is paid.

Terminal Illness Cover

You can make an early claim on your life insurance policy if you’re diagnosed with less than 12 months to live before the last 12 months of your policy. This is included as standard on all Beagle Street policies and allows you to put your affairs in order whilst you’re still here.

Bereavement trained claims handlers

If your loved ones are calling to make a claim, we know it will be an extremely distressing time for them. That is why all our claims’ handlers go through a bespoke bereavement training programme, so you know your loved ones will always be treated with the utmost care and compassion.

Companions service

Our companions service offers access to a dedicated personal nurse, to provide long-term practical advice and emotional support throughout your claim and to your loved ones afterwards.