FAQs

Life Insurance

• Life Insurance Basics
  • Life insurance payouts
  • When does my life insurance policy end?
  • Am I covered straight away by my life insurance?
  • How much life insurance do I need?
  • What is life insurance?
  • When should I take out life insurance?
  • What does life insurance cover?
  • How long should I get life insurance for?
  • Why should I take out life insurance?
• Cost of Life Insurance
  • Do I get a refund if I don’t die during my policy term?
  • Will my life insurance premiums change over time?
  • How much would your life insurance payout be?
  • What affects the cost of life insurance?
• Terminology Explained
  • Life assurance vs life insurance
  • Terminal illness cover vs critical illness cover
  • Accidental death benefit
• Types of life insurance
  • Single vs Joint life insurance
  • Level term life insurance vs decreasing term life insurance

Critical Illness

• Critical Illness Insurance Basics
  • Why do I need child critical illness cover?
  • What does critical illness cover?
  • When does my life insurance policy end?
  • Am I covered straight away by my life insurance?
  • When should I take out critical illness cover?
  • Why should I take out critical illness cover?
  • Terminal illness cover vs critical illness cover
  • How much critical illness cover do I need?
  • How long do I need critical illness cover for?
• Cost of Critical Illness Insurance
  • Do I get a refund if I don’t die during my policy term?
  • How much would I receive from critical illness cover?
• Conditions
  • Life Insurance for heart disease patients
  • Diabetes and life insurance
  • Life insurance for Cancer Patients
  • What does critical illness cover?

Claims

• Our claims process
  • Life insurance payouts
  • How do I make a claim?
  • How often do we payout on a claim?
  • How much would your life insurance payout be?

Your Policy

• Complaints and cancellations
  • Complaints and cancellations
  • When does my life insurance policy end?
• Changes to your policy
  • Changing your life insurance details
  • What happens to my life insurance if my circumstances change?
  • Can I switch life insurance providers?

Coronavirus

• Coronavirus (Covid-19)
  • Coronavirus (Covid-19) FAQs

Aftercare

• Defaqto
  • What is Defaqto?
• Early funeral payment
  • Early funeral payment
• Legal advice
  • Free legal advice
• Counselling service
  • Companions counselling service
• Inform Loved Ones
  • Inform Loved Ones
• Trust tool
  • Life insurance written in Trust
• Will Writing Service
  • Will Writing Service