Coronavirus (Covid-19) FAQs

Are Beagle Street still operating as normal?

Our website and your online account are both operating normally and are not expected to be impacted.You can also contact us via phone, email or webchat. Please be aware that if you contact us by phone, there may be longer waiting times than usual and our opening hours are subject to change. You can also email us at See how and when you can contact us here.

Does my life insurance policy cover me for Coronavirus?

Yes – death from Coronavirus will be handled like any other life insurance claim. Should an existing customer die as a result of Coronavirus, this is covered as part of their policy and will be assessed as per our normal claims process. At Beagle Street we have a clear and transparent way of approaching claims payments and we shall continue to take this approach when dealing with claims relating to Coronavirus.

What about critical illness cover?

Coronavirus is not a listed condition specified in our critical illness product within our terms and conditions. A full list of conditions we cover are listed here.